Cancellation Policy

We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount for your appointment. This amount must be paid prior to your next scheduled appointment.

No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged in full for their missed appointment.

Late Arrivals
If you arrive up to 20 minutes late, your session will be shortened accordingly. You will still be responsible for the full price of your service. If you are more than 20 minutes late, you forfeit your service, and will be charged as a “no-show”. Please plan accordingly and be on time.